UNA is Ilia State University’s first digital employee.
She was created for helping students. After collecting all the information from the university’s website and considering additional needs she answers FAQs, redirects students to the sources or specific information and people based on student’s current interests. She answers the most urgent questions students need to know, delivers information about faculties, addresses, phone numbers, emails, up-coming events in University, etc. If needed she gives specific links or information about professors or departments etc.
Besides the functional side, she’s a good friend of students and can talk to them about their favorite music, food, books, and activities.
Her entire Personality is based on the University's vision, ethics and philosophy, which was incorporated into her “brain” through the process of agreement with Ilia State University and filling the “Chatbot Personality Questionnaire” developed by “Anima Chatbotics” Narrative Design Team.
Created on an engine developed also by “Anima Chatbotics”.
She is constantly updated based on Chat-Logs and the needs of Ilia State University while simultaneously always being available and helping thousands of students every week.